Return & Refund Policy

Return & Refund Policy

Thank you for choosing IARMOR. We're committed to ensuring your satisfaction with every purchase. Please review our detailed Return & Refund Policy for a transparent and smooth process.

### 1. Order Cancellation:

- **Timeframe:** We accept order cancellations within 12 hours of placing the order.
- **How to Cancel:** Contact our Customer Support via email at support@iarmor.com or call +1 (626) 6630348.
- *Note: Contact us as soon as possible for swift order cancellations.*

*Post-Shipping: Orders cannot be canceled once the product has been shipped.*

*If you want to cancel the order, please contact us by email: support@iarmors.com (attach your order number or confirmation email).*

### 2. Returns for Unused and Unopened Items:

- **Timeframe:** IARMOR offers a 30-day return window from the date of purchase.
- **Initiating a Return:**
- Contact our Customer Support at support@iarmors.com or call +1 (626) 6630348 to obtain a return authorization.
- All return shipping charges must be prepaid. No COD deliveries accepted.
- The product must be unused, unopened, and include all original packaging and accessories.
- Include your order number clearly in the return package.
- *Note: To ensure a smooth return process, obtain a return authorization before shipping the item back to us.*

### 3. Refund Process:

- **Approval Notification:** Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- **Refund Method:** If approved, a credit will be applied to your original payment method.
- **Processing Time:** Please allow up to 10 business days for the refund to be processed.
- **Disputed Orders:** For any disputed orders, resolution may take 3-6 months.
- *Note: You will be notified via email once your refund has been processed.*

### 4. Exclusions:

Our return and refund policy does not apply to:

- Used, damaged, or opened items.
- Unauthorized modifications or repairs.
- Items purchased from unauthorized resellers.
- Special applications other than normal consumer usage.
- Lost, stolen, or refunded products.
- Defects or damages caused by exposure to excessive heat, cold, liquids, or other external causes.
- Inability to provide valid proof of purchase.
- *Note: Partial refunds may be considered under specific circumstances.*

### 5. Warranty Information:

IARMOR provides a 12-month warranty for quality defects.

- **How to Report Issues:** Contact us at support@iarmors.com or call +1 (626) 6630348 to report any issues.
- **Exclusions:** Damaged or misused items are not eligible for warranty coverage.
- *Note: Customers are responsible for any shipping costs associated with warranty claims.*

### 6. Contact Information:

For any inquiries or assistance regarding returns and refunds:

- **Email:** support@iarmors.com
- **Phone:** +1 (626) 6630348 (9:00 AM - 6:00 PM CST, Mon-Fri)

### 7. Changes to this Policy:

IARMOR reserves the right to modify this Return & Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
- *Note: We recommend checking our website periodically for updates to stay informed.*

Thank you for choosing IARMOR. We appreciate your trust in our products, and we are committed to ensuring your satisfaction.